Contact Us - Gift Card Store

If you would like to enquire about placing a bulk order, please email orders@giftcardstore.com.au.

If you can’t use your card or its showing a zero value, it may be that your card wasn’t activated within the required activation period. Please email your card proxy number which is located on the reverse side of your card and your contact details to activate@giftcardstore.com.au

If you wish to enquire about an existing order including delivery, please include your order number and email your details to myorder@giftcardstore.com.au

For all other types of enquiries, please complete the form below.

Gift Card Store has proudly helped Australians find the perfect gift for every occasion since 2005. Offering a wide range of Mastercard, Visa and eftpos gift cards, we make gift-giving easy for birthdays, thank yous, Christmas, anniversaries, employee gifts or rewards, and much more. As a division of Corporate Prepaid Cards Pty Ltd, we are at the forefront of innovative prepaid card solutions and 100% Australian-owned and operated.

We want you to be satisfied with your online purchasing experience, whether you are ordering a prepaid Mastercard, eftpos or Visa Gift Card. If you have a question about the website or the purchasing process, check the Frequently Asked Questions page first to see if your query is answered there. Some of the questions you’ll find answers to include how to pay for your gift card purchases, how to activate the card and how to check the balance on the card.

If you have a question about delivery of your gift card, check the delivery page first.

On the Gift Card Store FAQs page, you can find out where and how prepaid Mastercard and prepaid Visa gift cards can be used. You’ll find answers to questions on security, fees, expiry, and merchant acceptance.

If you have a question or comment, use the form below, including your contact details if you’d like a response. A member of our team will be in touch promptly.