How to activate your Prepaid Mastercard or Visa Gift Card

17 Aug, 20

Gift cards are considered a convenient and easy option for last minute presents or for someone who seems to already have it all. While that may be a popular and mostly accurate perception, there’s much more to a gift card than you realise.

Benefits of buying a Prepaid Mastercard or Visa gift card

A prepaid Mastercard and Visa gift card from Gift Card Store gives your recipient the perfect present of all – choice.

Prepaid Mastercard and Visa gift cards make the ideal gift for family, friends and colleagues because:

  • They can be used anywhere Mastercard and Visa cards are accepted – 37 million stores worldwide and online.
  • 9 out of 10 people prefer receiving a gift card over merchandise as presents. There are no unwanted gifts that need to be returned.
  • Recipients can buy what they like, when they like.

Design Your Own Card

Whether it’s your mum’s birthday or you’re congratulating your best friend on her recent engagement, there’s a gift card for every occasion. Even if you can’t find the right gift card from our wide range of designs, you can design your own card with a nostalgic photo or a fun selfie. Gift Card Store makes gift cards more personal and memorable than ever before.

Here’s a step by step guide on how you can activate your gift card. You’ll be surprised how easy it is!

Why do gift cards need to be activated?

Before we get into the details of how to activate a gift card, remember that activation is important to keep your card secure and safe. Cardholder information is used for identification and security purposes only.

Once the gift card is activated:

  • No one will have access to the gift card other than the recipient.
  • Purchase transactions and the gift card balance can both be monitored online with a four-digit authentication code.
  • Unlike retail gift cards, if your gift card is ever lost or stolen, its loss can be reported and can be deactivated by Gift Card Store

How to use Visa or Mastercard Gift Card:

Whether you’ve received a physical Visa or Mastercard gift card in the post or a E-Gift Card from Gift Card Store, activating your gift card only takes a few minutes and only takes a few simple steps.

Step 1:

Activate within 3 months of receiving the card by simply visiting:

  • if your card number starts with ‘424’, ‘436’, ‘522’ or ‘529’.
  • if your card number starts with ‘527’ or ‘502’.

Step 2:

In the top right box of the screen, simply enter the card proxy number and the four-digit authentication code as shown in the letter accompanying the card (if you have a physical card). You’ll then need to enter the CVV on the back of your gift card, and enter your personal details to complete the activation.

If you have received an E-Gift Card through email, your four-digit authentication code will be included in the email.

Step 3:

Congratulations! You’ve successfully activated your Mastercard/Visa gift card! Too easy, right? Now, go and enjoy your shopping spree!

Here’s some frequently asked questions to help make your gift card purchase and activation an even smoother process:

Where can I buy Visa Gift Cards?

Prepaid Visa and Mastercard gift cards can be purchased from Gift Card Store and can be used at any retailer that accepts Visa, instore and online, so your lucky recipient will have endless choice!

Plus, you can even design your gift card with your favourite photo – the options to customise are endless.

Can I use gift cards online?

Gift Card Store gift cards can be used online or at any store in Australia or overseas where Visa or Mastercard prepaid cards are accepted.

E-Gift Cards can be used online and in-store at any store that accepts prepaid Mastercards.

How can I send an E-Gift Card?

If you’ve left a gift to the last minute or need to send a E-Gift Card to friends or family who live interstate, an E-Gift Card is the perfect gift.

Simply browse the Gift Card Store E-Gift Card designs, choose the amount that you want to spend, pay for your E-Gift Card online – simple as that!

How to use an E-Gift Card?

E-Gift Cards can be used in-store or online, anywhere that accepts Mastercard.

Do Gift Cards and E-Gift Cards expire?

All cards include a 3-year expiry. The card will expire at the end of the month stated on the front of the card.

What Happens If My Gift Card Store Gift Card Is Stolen or Lost?

If your Gift Card Store gift card is stolen or lost, and you still have funds on your card, you will need to suspend your card to prevent any card misuse.

  • If your card number starts with ‘424’, ‘436’, ‘522’ or ‘529’, please login to your account at and click “Suspend Card”.
  • If your card number starts with ‘527’ or ‘502’, please login to your account at and lock your card in “Your card information”.

If you suspect your card has been misused, you can launch an investigation by completing the following dispute form and emailing it to

If your card number starts with ‘424’, ‘436’, ‘522’ or ‘529’, please download the dispute form here.

If your card number starts with ‘527’ or ‘502’, please download the dispute form here.

Need Further Assistance?

Can’t find your answer? Email


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